Frequently Asked Questions

Monitoring Station Phone: (206) 232-5507

Below you will find our individualized question sections answering most if not all of your questions. If you have lost or misplaced your manual please download your alarm manual to the right.

  • General Alarm Questions
  • Power Outage Related Alarm Questions
  • System Passcode Questions
  • Battery Related Questions
  • Misc. Alarm Related Questions
  • Download Your Manual


    If you have lost or misplaced your manual, we have included a full list of manuals downloadable below. In order to view these you must have Adobe Acrobat Reader.

    If you have questions that are not answered in the manuals above, please use our contact section and feel in the form with the questions you may have.